4 reasons to switch to TruHearing®
Hearing benefits should be easy. If your vendor is causing you headaches, it’s time to switch.
4 reasons to switch to TruHearing
4 reasons to switch to TruHearing®
Hearing benefits should be easy. If your vendor is causing you headaches, it’s time to switch.
Increase member satisfaction.
- • Providers rank TruHearing’s member experience #11
- • Members are assisted by the same customer support agent every step of the way with 98% wanting to speak to the same agent again2
Eliminate benefit management burdens.
- • TruHearing’s account management team has a 5/5 satisfaction rating3
- • TruHearing’s onboarding team makes switching vendors a breeze with 100+ successful implementations and 100% on-time completion
Improve provider access and quality.
- • TruHearing has the largest network with over 8,850+ hearing provider locations. This ensures 90% of the US lives within 10 miles of a TruHearing provider.4
- • Providers are held to TruHearing’s proprietary quality standards, including credentialing through TruHearing’s NCQA-accredited credentialing program, so members get the highest quality care
Enhance competitive positioning.
- • TruHearing acts as a consultative partner by monitoring market trends and creating unique solutions that help you stand out
- • Solutions can be developed to help you achieve STARs, whole-person health, and health equity goals
TruHearing is the #1 market share leader in hearing health5
Our sole focus is on hearing benefits, which means we deliver the best member and partner experience.
20+ years
partnering with the nation’s largest payors
#1 rated
160+ million
lives covered nationwide6
110+
plans and partners
8,850+
provider locations
TruHearing has been a great hearing partner. The great differentiator for us was when we approached them with benefit fatigue, and the desire to shake things up in the market. They designed a unique product that none of our competitors had.
The new benefit has been well received and utilized by our members. TruHearing has been more than just a vendor. They’re a partner that listens and executes flawlessly for us.”
—Health plan partner
Get the most out of your hearing partner.
Fill out this form or schedule time with our hearing benefit expert, Steven Pfaller, to chat about making the switch.
Schedule a meeting with Steven Pfaller
- 1. Blinded survey among audiologists and hearing instrument specialists conducted by TruHearing. 2024.
- 2. TruHearing post-call member survey. 2024.
- 3. TruHearing CSAT survey. September 2024.
- 4. Internal analysis of TruHearing’s provider network. 2024.
- 5. Based on an analysis of hearing aid units sold by TruHearing and its affiliates compared to other hearing benefits providers. Sep 2021.
- 6. Internal analysis of TruHearing’s health plans partners. 2024.
