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TruHearing® survey reveals struggles of those with hearing loss during phone and video calls are underestimated.
As remote working continues to be a widespread norm, challenges communicating over the phone and during video calls has taken on new importance, yet many employees may be underestimating the difficulty that untreated hearing loss may be creating in these situations. According to a new research study by TruHearing, the market leader in hearing benefits, 77% of employees who are wearing hearing aids agree that they find telephone and video calls easier to follow and catch more of the discussion now that they wear hearing aids, yet only 45% initially identified this as a challenge they faced while working prior to wearing hearing aids.
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